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Aftersales Experience the very best in quality care for your car. Book your next service with our experts.

Warranty

Every Ford Motor Company vehicle benefits from the company’s focus on quality and long-term reliability. See your owner’s guide for details regarding coverages and exclusions to your bumper-to-bumper warranty.


Ford & Lincoln

New-vehicle Limited Warranty Coverage (NVLW)

Every new Ford/Lincoln vehicle carries a Ford Motor Company New-vehicle Limited Warranty Coverage against defects in materials or workmanship for 5 years or 100,000 kilometers, whichever comes first.
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Why Ford Protect is a perfect match to enhance your vehicle ownership?

  • 100% Backed by The Ford Motor Company.
  • Dealer Support Across the Middle east
  • Ford Authorized Parts and Service.
  • Rental Vehicle Benefits (Only for PCW).
  • Ford Protect Extended Service Plan provides up to 10 days of rental benefits when a vehicle is kept overnight for an Extended Service Plan-covered repair.
  • No Out-of-Pocket Expenses*.
  • For covered repairs, you pay only the applicable deductible.
  • Coverage is 100% Transferable.
  • Ford Protect Extended Service Plan is transferable and may increase the resale value of your vehicle.
  • No Unexpected Expenses or Surprises.
  • A Ford Protect takes the risk of price escalation.

*Conditions apply - ask your dealer for details

By purchasing a Ford Protect Premium Maintenance Plan, (ESP) you’ll enjoy added protection.

The Ford Protect Premium Maintenance Plan covers periodic maintenance related components, if they fail due to normal wear anytime within the plan coverage. ESP has various plan options available based on mileage and terms suitable to your needs.

With Ford Protect PremiumCARE Extended Warranty, you can protect your vehicle for up to term and kilometer plan in your market.

That’s well beyond the New Vehicle Limited Warranty that comes with your vehicle. With the high cost of parts and unexpected repairs that come with owning a vehicle, it just makes sense to protect your investment with Ford Protect PremiumCARE

Drive on with the best-in-class service with a Flexible Service Plan from Ford Protect

Keep your vehicle running great for years to come with one of the Ford Protect Flexible Service Plans. This service plan will cover all your required scheduled services for the time, intervals and kilometers selected.


EXTENDED MECHANICAL WARRANTY

There’s nothing like buying a new car. It looks good. It runs great. And, of course, it has that new car smell. We want you to have that feeling with your new Ford vehicle for many kilometers to come. That’s why we’ve created the Ford Protect plans

  • PowertrainCARE + A/C
  • PowertrainCARE + A/C Extended Mechanical Warranty. So you can drive on with confidence long after that new car smell has faded away
  • PowertrainCARE + A/C + Steering
  • PowertrainCARE + A/C and + Steering Extended Mechanical Warranty.

It's More than Just an Oil Change

Protecting your vehicle not only brings you peace of mind, but savings too! Get your vehicle covered for routine inspections, preventive care and replacement of normal wear items that require periodic attention.

Ford Factory trained technicians will use only original equipment manufacturer (OEM) maintains parts. Genuine parts keep your vehicle running at its best.

USP:

  • Limit out of pocket expenses
  • Protection plan covers wear and tear items in case of additional repair (refer leaflet)
  • Coverage begins from the original date of sale of the vehicle and zero kilometers
  • You can choose from different maintenance plans based on your usage.
  • Save approximately 40% on service bills
  • Program supported by Ford Motor Company
  • Enhance resale value
  • Quality workmanship by Ford-certified Technicians
  • Genuine Spare Parts
  • Accepted across all Middle East Ford dealerships

Features of Premium Maintenance Plans

  • Scheduled maintenance coverdae
  • Limited Wear Item Coverage
  • Zero Deductible per Repair Visit
  • Transferable to subsequent Owner

Other points:

  • Plan starts from the original date of sale and mileage of the vehicle
  • ESP Upgrade can be purchased only on vehicles with valid ESP for 3yrs/60k or 5y/100k
  • ESP Upgrade available up to 7 years or 300,000 Kms
  • To know the eligibility, please visit Al Tayer/Premier motors or call 800MOTORS

Conditions voiding Extended Service Plans

  • Vehicle in which the odometer has been altered, broken or repaired/replaced so that the actual mileage cannot be determined
  • Vehicle in which the original factory limited warranty or specific component parts has been voided, in whole or in part, the vehicle is branded titled or salvage or the VIN cannot be identified
  • Failures caused by improper usage or accident flood, natural disasters, theft, vandalism, riot, fire or explosion
  • Vehicle altered or modified

Why Ford PremiumCARE warranty is Great Value

The price for parts and labor to repair many major components can be significant. One repair bill can easily exceed the price of your Ford Premium Care Warranty coverage. It’s clear that this coverage can quickly pay for itself!

USP:

  • It is affordable way to limit your out-of-pocket expenses and protect yourself from high vehicle repair costs
  • It’s the most comprehensive protection plan available from Ford Motor Company & It covers 1000 plus Key components (One repair bill could even exceed the price for your PCW package)
  • Repair your car at any authorized GCC Ford/ Lincoln Dealer
  • PCW Plans are available up to 8 Years or 300,000 KM mileage.
  • Genuine Ford/Lincoln spare parts are used for repairs and done by Ford/Lincoln Trained / Certified Technicians
  • PCW covers parts and labour against covered repairs. (Refer to PCW brochure)
  • Increase resale value of your car because this coverage stays with vehicle

Eligibility

  • PCW Plan must be purchased within 5 years and 100,000kms from the original date of sale (when vehicle is still under Ford new vehicle limited warranty)
  • The purchase plan will start from the original date of sale and zero mileage
  • PCW Plan do not have upgrade option
  • To know the eligibility, please visit Al Tayer/Premier motors or call 800MOTORS
  • Peace of mind while vehicle is for repair
  • Rental vehicle up to a maximum 10 days per plan*
  • Rental vehicle up to 100 AED per day for Ford and 125 AED for Lincoln owner.
  • Rental reimbursement begins after 48-hours of leaving the vehicle in the workshop
  • Program starts immediately after purchase

    Used PCW Plan – For out of warranty cars

    • Benefits same as PCW

    Other points:

    • Used PCW Plans are for vehicles with less than 220,000 km and within 96 Months (8 years) from the original vehicle sale date.
    • Used PCW plan is available for used cars for additional 2y/40k or 3y/60k whichever occurs first
    • The used PCW plan Starts from the plan sale date and mileage.
    • All Used PCW plans will require a Used Vehicle Inspection process to be completed
    • Eligibility to purchase Used PCW will be subject to vehicle condition and inspection finding

Conditions voiding PremiumCare Warranty

  • Vehicle in which the odometer has been altered, broken or repaired/replaced so that the actual mileage cannot be determined
  • Vehicle in which the original factory limited warranty or specific component parts have been voided, in whole or in part, the vehicle is branded totaled or salvage; or the VIN cannot be identified
  • Vehicles not maintained in accordance to manufacturer’s services schedule
  • Failures caused by improper usage or accident flood, natural disasters, theft, vandalism, riot, fire or explosion
  • Vehicle altered or modified including body, chassis or power train components or usage of non-Ford parts
  • Parts not specifically mentioned in the “Covered Component list” are not covered

Why FSP

Flexi Maintenance Plan is specially made for out of warranty Ford or Lincoln vehicles to limit the maintenance cost.

USP:

  • Enjoy a stress-free service & maintenance for your vehicles
  • Keep your vehicle running great for another 3 years or 60K (whichever comes first)
  • Saves approx. 40% of the service bills
  • Service your car at any authorized GCC Ford/Lincoln dealership

Other points:

  • FSP Plan for is for non - Warranty vehicle
  • Eligible for vehicle which are less than 15 years/179 months old from original date of sale
  • Available for 3years/60,000 km, where coverage begins at the sale date of the plan and current kilometres and expires at the earlier of the number of months purchased or the number of kilometres

USP:

  • Plans stay with the vehicle so increases the resale value
  • Extended Mechanical warranty plans which provide individual component coverage
  • Powertrain and AC (Refer the leaflet)
  • Powertrain, AC and steering (Refer the leaflet)

Other points:

  • Available for vehicles with 5-yr/100,000km New Vehicle Limited Warranty. (under warranty vehicles)
  • Plans must be purchased before 60 months or 100,000 kilometres from the vehicle's original sale date.
  • Coverage begins at the original vehicle sale date and zero kilometres and expires at the earlier of the number of months purchased or the number of kilometres purchased
  • Vehicle should have undergone all periodic services prescribed by Al Tayer Motors/ Ford till date.

General Statement

  • To know more about the packages and the eligibility, please Visit Al Tayer motors or call 800MOTORS
  • T&C applicable

Bundle offer packages are available for vehicles older than 10 years. This package will be a pocket friendly option for you to maintain the vehicle in high standard and quality.

There are three types of packages are available

  • Basic bundle offer package
  • Intermediate bundle offer package
  • Major bundle offer package

Each package has to various coverages options, hurry up to visit Al Tayer/Premier Motors or call 800MOTORS to know more about the packages.