Al Tayer Motors uses cookies to improve your website browsing experience. If you want to find out more about the cookies we use, you can access our Privacy Policy. By continuing your visit on the website, you consent to the use of the cookies.

 

At Jaguar, our designers and engineers develop a blend of responsive performance that gets your pulse racing, dramatic design that makes you stop and stare and a sense of theatre that stirs your emotions. Our cars are a manifestation of our passion. Performance that cannot be measured, only felt.  That’s why we call it art

  • Service 
    • When you buy your car from us, our job is not complete. In fact, we see this as the beginning of our relationship. 

      • Regular servicing ensures maximum safety.
      • Full service history improves resale value of the car.
      • Dealer maintenance ensures warranty of the car.
      • Agency maintenance is approved by Jaguar.

       

      Our Service Centers are strategically located across the UAE for your convenience. With a combined service area of over 60,000 M2 and over 700 service bays across the Emirates, our state-of-the-art equipment and trained staff will ensure that you get the highest level of service and support for the Jaguar vehicle. Maintaining your vehicle will be a pleasant experience with Al Tayer Motors.

       

      Our Value Added Services 

      • Diagnostic equipment connected to Jaguar 24/7
      • Jaguar-trained technicians
      • 1-year warranty for services and parts
      • Fixed price servicing
      • Multi-point check facility
      • VOR (Vehicle Off Road) urgent ordering system 
      • Convenient Car Rental service with NCR
      • Shuttle bus service
      • Car wash and quality test post service

      For More Details.

  • Parts 
    • Genuine Parts

      At Al Tayer Motors, we deal with only genuine, quality tested & reliable right fit parts for Jaguar. We provide a one-stop resource for all your genuine parts & accessories requirements. With a Central Parts Distribution warehouse in Jebel Ali, and Parts Centres in Abu Dhabi, Al Ain, Dubai, Sharjah, Fujairah & Ras-Al-Khaimah, we ensure that it is convenient for you to access our Centres and find the right part. We firmly believe that it is not worth taking chances with quality of parts that you use for your favorite car.

       

      Central Parts Distribution Warehouse - Key attributes

      - ISO Certified Central Parts Distribution Warehouse
      - Well defined, approved & audited processes in place for all operations
      - 35,000 sq. ft. of warehouse space with 17,350 parts locations
      - 19,500 active parts stored in the Central Parts Distribution
      - Runs 24 hrs. X 6 days
      - 18 Delivery vans to distribute parts to all branch locations across UAE

       

      With qualified & trained personnel at our Parts Centres you are assured of efficient services at all times.

       

      Genuine Accessories

      We have accessories that help you customize your vehicle as per you need to reflect your personality & lifestyle. From Genuine Exterior & Interior styling kits, Wheel accessories to Carrying/Towing items, we have it all. For further assistance, please feel free to contact us or call us on the Parts Helpline number
      - 04 3037765

       

      Please find the contact details of our Parts centres in the below table.

       

      Location

      Direct line    

      Abu Dhabi

      02 5139872

      Al Ain   

      03 7213598

      Dubai, Garhoud

      04 2011475

      Dubai, Sheikh Zayed Road

      04 3037769

      Dubai, Al Khabesi

      04 2036013

      Sharjah

      06 5986932

      Sharjah Shop

      06 5422254

      Ras Al Khaimah

      07 2356926

      Fujairah

      09 2059355

  • Warranty 
    • Each new Jaguar is covered by a warranty lasting three years from the day it is handed over to its first owner followed by an extended warranty for 2 more years. During that period, if any part needs repair or replacement as a result of a manufacturing defect, the work will be undertaken free of charge by a Jaguar Authorized technicians, using genuine Jaguar parts, regardless of any change in the car’s ownership. In addition, your Jaguar benefits from Total Care package.

      Protection for Paintwork & Bodywork: Two separate Jaguar warranties covers you against damage or defects on the exterior of your car: the Paint Surface Warranty and the Corrosion Protection Warranty. Refer to Customer service handbook

      Parts & Accessories Warranty: In addition to the Vehicle Warranty, covering parts supplied as original equipment when your Jaguar was purchased, there is a separate Jaguar Parts & Accessories Warranty covering all Jaguar Genuine Parts and Accessories purchased from a Jaguar Authorized Repairer, Jaguar dealer or Jaguar Authorized Parts Distributor. Accessories fitted to a new vehicle
 by a Jaguar Authorized Repairer within one month or 1000 miles/1500km of the vehicle entering service for the first time (whichever occurs first) will benefit from the same warranty terms and period of cover as the Vehicle Warranty.

      Jaguar Total Care:
      The Jaguar Total Care is a package of benefits and service programs that have been designed to ensure you derive maximum pleasure from, and help to protect your investment in the vehicle you have purchased. The package includes:

      • Extended warranty
      • Optional extended warranty
      • Roadside Assistance

      Jaguar Extended Warranty
      As a part of Total Care, Jaguar Extended Warranty provides Owners of Jaguar vehicles with an additional warranty cover similar to the original 3 year manufacturer’s warranty (covers all sudden mechanical and electrical failures) Refer to Total Care handbook for coverage and exclusions).

      All Jaguar vehicles sold in MENAP Region since January 2009 have a comprehensive warranty coverage period of 5 years / 250,000 KM, whichever occurs first

      Jaguar Optional warranty extension

      One Year Optional warranty Extension

      Choosing this package will increase the overall period of warranty coverage to 6 Years / 250,000 KM, whichever occurs first, from the date of delivery to the first Owner.

      Two Years Optional warranty extension

      Choosing this package will increase the overall period of warranty coverage to 7 Years / 250,000 KM, whichever occurs first, from the date of delivery to the first Owner.

      Both packages of Optional Warranty extension can be purchased Over the Service Counter as long as all the following conditions are fulfilled:

      • Vehicle age is over 24 months and less than 58 months / 195,000 km, whichever occures first, from the date of delivery to the fist Owner.

      • All services have been completed at the distance or time based interval (whichever occurs first) shown in the service interval plans.

      For More Details.

      Terms and conditions apply

  • Bodyshop 
    • Al Tayer Motors Bodyshops have highly skilled technicians who specialize in aluminum structural repairs and various customization jobs.

      - We are a certified global-standard Bodyshop and aluminum repair center.
      - We offer computerized chassis alignment along with state-of-the-art chassis measuring system to ensure the vehicle is repaired in line with Jaguar guidelines.
      - Aluminum-approved structural repair facility for Jaguar vehicles.
      - Customization jobs for off road driving such as shower, winch, water tank fabrication, tow bar and tool box for 4x4 vehicles.
      - Refurbishment/restoration of vintage cars.
      - All kind of accessories fitments.
      - Customization of body stripes/graphics based on the requirement (RTA approval maybe required).
      - SMART repairs, wheel rim repairs & PDR (Paintless Dent Repair) facilities across the UAE.
      - Body paint protection, anti-rust treatment, detailing job, alloy wheel refurbishment, rust proofing and tinting.
      - Environment-friendly, water-based paints.

       

      CONTACT DETAILS

      Insurance companies affiliated with Al Tayer Motors:

       

      Company

      Contact

      Oman

      04 2624000

      Qatar

      8004742

      Union

      04 2825111

      RSA

      800772 / 04 3029995

      AXA

      8002924

      Zurich

      04 3765700

      Dar Al Takaful

      8008252385

      American Home

      8001244

       
      Please contact us for any queries related to Bodyshop. Please find our location details below.

       

      Location

      Location details

      Contact Number

      Dubai - Al Quoz

      Al Quoz Ind 1, behind home center logistics- Makani Number - 22045 81398
      Coordinates  55°14'5.00"E  25°8'16.63"N

      04 3736100

      Dubai - DIP

      DIP 2, Bypass road Exit NoE611  Coordinates 55°11'45.0"E  24°57'53.0"N

      04 8156460

      Sharjah - Next to Tasjeel

      Near Tasjeel Auto Village, near Emarat petrol station

      06 5986986

      Al Ain - Sanaiya

      Sanaiya East, near Spinneys warehouse

      03 7224663

      Abu Dhabi - Musaffah

      Musaffah Ind area, M15 street No16 – coordinates N24.37386 E54.48792

      02 5139999

      Ras Al Khaimah - Industrial Area

      Mohamed bin Salim road, near RAK traffic police station

      07 2056904

      Fujairah - Haleefath

      Near Fujairah Men's college

      09 2059359

       

      FAQs
      1. What are your hours of operation?
      Saturday – Wednesday 7:30 am- 5:30 pm
      Thursday ­– 7:30 am-1:30 pm

       

      2. Do I have to make an appointment before getting my car to the workshop?
      Yes. You can call our toll free number 800MOTORS to make an appointment.

       

      3. Do you have facility to rent a car?
      Yes, we have National Car Rental (043 03 7047). They will get you a car at our workshop. In fact, most insurance companies provide rental cars during accidents. You can check with your insurance company for more details.

       

      4. Is there a shuttle service available if I drop my vehicle to the workshop?
      We provide shuttle drop off to Noor Islamic Metro station every hour.
      Saturday – Wednesday: 8:00 am, 9:00, 10:00, 11:00, 12:00 pm, 3:00, 4:00 and 5:00 pm
      Thursday ­– 8:00 am, 9:00, 10:00, 11:00, 12:00 pm

       

      5. Can I drop my vehicle after working hours
      Yes, we have 24-hour security at all locations. You can drop your vehicle and sign the drop off envelope. The next morning, a concerned service advisor will get back to you.

       

      6. Can I pick my vehicle after working hours?
      Yes, you can pick your vehicle till 11:00 pm from Saturday to Wednesday, and till 7:00 pm on Thursday.

       

      7.How does the insurance procedure work?

       

      INSURANCE COMPANY

      PROCEDURE

      Oman, Qatar INS, Union INS

      Original documents can be submitted to the dealer if the vehicle is under agency repairs (normally agency repairs exist for a maximum of 2 to 3 years from the date of purchase). Hence, there is no need to open up claim with insurance.

      RSA INS

      Original documents can be submitted to the dealer with claim number. Customer has to call insurance to open up claim before the vehicle reports to the workshop.

      AXA, Zurich INS, Alico INS

      Original documents can be submitted to the dealer with claim number. Customer has to send scanned documents to insurance to open up claim before the vehicle reports to the workshop.

       

      For all other insurances, customer has to call the insurance company first to confirm if the police report has to be submitted at their office before the vehicle reports to the dealer.

       

      8. Can my representative come and pick my vehicle after the repairs?
      Yes, provided the representative has a valid ID proof and the arrangement is pre-confirmed with the service advisor.

       

      9. What forms of payment do you accept?
      We accept cash and debit cards: Master, Visa and American Express.

       

  • Owner Manuals 

Roadside Assistance

Al Tayer Motors offer comprehensive roadside assistance service, designed to give peace of mind to our valuable customers. The service covers emergencies of various kinds and will be available throughout the manufacturer’s warranty period. Our operators will be available round the clock and you can reach us on the below number.