Ownership

The DEEPAL ownership promise is to provide an exhilarating and empowering driving experience through innovative technology and unwavering support, ensuring a harmonious journey towards new horizons.

Ownership Promise

Owning a DEEPAL should feel like stepping into a world of seamless innovation and adventure. You will experience a deep sense of confidence, knowing that your vehicle is designed with cutting-edge technology that prioritises both safety and performance. Each drive will evoke excitement, whether you're navigating daily commutes or embarking on spontaneous road trips, as DEEPAL vehicles offer a unique blend of comfort and sophistication.

The relationship with your DEEPAL extends beyond just driving; it encompasses a supportive community that values your journey. With access to expert support, genuine servicing, and parts, you can enjoy peace of mind knowing that your vehicle is well cared for.

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The DEEPAL New Car Warranty

At DEEPAL, we provide a 6-year/150,000 kilometre new car warranty*, whichever comes first, when you purchase a stunning DEEPAL model. All authorised DEEPAL dealerships honour this New Vehicle Warranty, ensuring that any defective part due to factory materials or workmanship will be repaired, replaced, or adjusted free of charge. If you’ve misplaced or damaged your Warranty or Service Handbooks reach out to your local DEEPAL Service Centre to order a new one.


Servicing with DEEPAL

At DEEPAL, we take pride in our factory-trained technicians who have been trained. These skilled professionals are dedicated to ensuring your DEEPAL is maintained to the highest standards, using the latest diagnostic tools and techniques tailored specifically for our vehicles. With a specialised understanding of DEEPAL technology and engineering, our technicians are committed to providing top-notch service that enhances your vehicle’s performance and safety.


The DEEPAL Battery Warranty

At DEEPAL, we offer an 8-year/150,000km battery warranty^, whichever comes first, giving you peace of mind that should anything go wrong with the battery during this period, it's covered. This comprehensive warranty ensures confidence in the longevity and reliability of your DEEPAL’s electric performance, so you can enjoy the drive worry-free.

DEEPAL Aftersales, Warranty & Ownership Support

DEEPAL Warranty Coverage in the UAE

Owning a DEEPAL vehicle means enjoying comprehensive ownership support from Al Tayer Motors throughout your journey. Our DEEPAL aftersales services are designed to help you maintain your vehicle's performance while giving you confidence in every drive.

Whether you have questions about your DEEPAL warranty, scheduled servicing or ownership benefits, the Al Tayer Motors team is available to provide expert guidance and support. Customers can also contact us for advice on recommended maintenance schedules, genuine parts and vehicle care.

Scheduled Maintenance for Your DEEPAL

Regular DEEPAL maintenance helps your vehicle continue to perform efficiently while supporting long-term reliability.

Authorised technicians at every DEEPAL service centre follow manufacturer-recommended maintenance procedures using genuine parts and approved diagnostic equipment. Routine servicing helps maintain safety, efficiency and the advanced technologies found across the DEEPAL range.

Customers looking to arrange their next DEEPAL service can contact the Al Tayer Motors team or visit one of our authorised DEEPAL locations across the UAE.

If you need assistance with your vehicle, servicing or ownership, the Al Tayer Motors team is available to help. Visit our Contact Us page for DEEPAL contact information and to speak with one of our specialists.

Genuine DEEPAL Parts & Service

Choosing an authorised DEEPAL service centre helps ensure your vehicle receives professional care using genuine DEEPAL parts and manufacturer-approved repair procedures.

From routine inspections to more comprehensive servicing, Al Tayer Motors is committed to delivering a high standard of EV after-sales service that supports the long-term ownership experience of every DEEPAL customer.

Whether your vehicle requires scheduled servicing, warranty support or technical assistance, our aftersales specialists are here to help.

Customers can also speak with the Al Tayer Motors team for guidance on roadside assistance and ownership support services available for their DEEPAL vehicle.

Contact the Al Tayer Motors Aftersales Team

FAQ

What does the DEEPAL warranty cover?

The DEEPAL warranty provides coverage in accordance with the manufacturer's warranty terms. The Al Tayer Motors team can explain the applicable coverage, conditions and ownership benefits for your vehicle.

Where can I book a DEEPAL service in the UAE?

You can arrange your DEEPAL service through Al Tayer Motors by contacting your nearest authorised DEEPAL service centre in the UAE. Or you can book directly through our AL Tayer Motors App

How can I contact DEEPAL aftersales support?

For DEEPAL contact enquiries relating to warranty, servicing or vehicle ownership, you can contact the Al Tayer Motors team through our Contact Us page or visit your nearest authorised DEEPAL location.