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Maserati has played a consistently important role in the history of sports car culture and its development. Nearly a century of activity has brought with it glorious achievements both on the road and the track as well as more challenging times, which have helped forge the company’s character and personality

  • Service 
    • At Maserati, we are committed to delivering a first class ownership experience without compromise. Each new vehicle is handed over to its new owner with a 3-years standard warranty, without any limit on mileage.

      After this period, the Maserati Extended Warranty programme provides the freedom to extend the warranty coverage for extra peace of mind.
      The optional Extended Warranty is valid for a period of 24 months and starts with the expiry date of the standard warranty. It applies the same conditions, with the exclusions of:

      • Unauthorized modifications or parts fitted that alter the initial specifications.
      • The use of non-Maserati approved parts.
      • Normal wear and tear.
      • Vehicle not serviced at the official Maserati service center / not at the specified service interval.
      • Vehicle damage caused by neglect, accident, fire, flood, force majeure, corrosion, improper handling or having been used for racing purposes.

       

      An additional limited warranty for the drive train during the 6th and 7th year of ownership is available, too. For more information about our Warranty options as well as terms and conditions, please contact our Maserati service team. 

       

      In addition to the standard warranty 3 years/unlimited mileage Al Tayer Motors provides a comprehensive 3 years’ or 60,000KM service package (whichever comes first) with each car.

       

      In line with manufacturer guidelines, we recommend to service your Maserati vehicle every 12 months or 20,000km, whichever comes first.

  • Parts 
    • Genuine Parts

      At Al Tayer Motors, we deal with only genuine, quality tested & reliable right fit parts for Maserati. We provide a one-stop resource for all your genuine parts & accessories requirements. With a Central Parts Distribution warehouse in Jebel Ali, and Parts Centres in Abu Dhabi, Dubai & Sharjah, we ensure that it is convenient for you to access our Centres and find the right part. We firmly believe that it is not worth taking chances with quality of parts that you use for your favorite car.

      Central Parts Distribution Warehouse - Key attributes

      - ISO Certified Central Parts Distribution Warehouse
      - Well defined, approved & audited processes in place for all operations
      - 35,000 sq. ft. of warehouse space with 17,350 parts locations
      - 19,500 active parts stored in the Central Parts Distribution
      - Runs 24 hrs. X 6 days
      - 18 Delivery vans to distribute parts to all branch locations across UAE

       

      With qualified & trained personnel at our Parts Centres you are assured of efficient services at all times.

       

      Genuine Accessories

      We have accessories that help you customize your vehicle as per you need to reflect your personality & lifestyle. From Genuine Exterior & Interior styling kits, Wheel accessories to Carrying/Towing items, we have it all. For further assistance, please feel free to contact us or call us on the Parts Helpline number
      - 04 3037765

       

      Please find the contact details of our Parts centres in the below table.

       

      Location

      Direct line    

      Abu Dhabi

      02 5139872

      Dubai, Sheikh Zayed Road

      04 3037769

      Sharjah

      06 5986932

  • Warranty 
    • Starting from the vehicle delivery date to the customer, the warranty period is 36 months with unlimited mileage.

      Spare Parts Warranty
      Maserati genuine spare parts supplied and fitted by an Authorized Maserati Dealer at customer’s expense carry a twelve (12) months unlimited warranty from the fitting date. This warranty covers the replacement cost of the part and the labour cost to fit the replacement part 

      Extended Warranty
      An extension of the factory warranty can be purchased by the customer when the original factory warranty is due to expire

      With the exclusive Maserati Extended Warranty program, you can extend the warranty coverage for Maserati vehicles up to the 7th year without mileage limits.

      Maserati Extended Warranty provides the same cover as the contractual warranty while Maserati Limited Extended Warranty" program offers protection for the main mechanical components (engine, gearbox, transmission).

      The Maserati Extended Warranty programs are available for the Maserati GranCabrio, GranTurismo, GranTurismo MC Stradale, Quattroporte (excluded the duo select version) and Ghibli. 

      The Maserati Limited Extended Warranty is not applicable to the Ghibli and Quattroporte models (from M.Y. 14) 


      You can extend the warranty on your Maserati for 1 or 2 years protecting your vehicle up to the 5th year from its warranty start date. The activation of the Maserati Extended Warranty must be requested by and not later than the expiry date of the contractual warranty. If you decided to activate 1 year Extended Warranty, Maserati gives you the option to ask for 1 additional year which shall be requested by and not later than the 4th-year warranty term.
*In order to enter the program your Maserati shall not exceed 100,000 km (62,500 miles).

      Limited warranty 
      With Maserati Limited Extended Warranty you can extend the coverage of your vehicle previously covered by the Maserati Extended Warranty on the main mechanical components (engine, gearbox, transmission) up to the 7th year from its warranty start date.

      You can request the activation of 1 or 2 years Limited Extended warranty by and not later than the expiry date of the previous 4th+5th-year or 5th-year Extended Warranty. If you decided to activate the 1 year limited extended warranty, Maserati gives you the option to ask for 1 additional year which shall be requested by and not later than the 6th-year limited warranty term.

      *In order to enter the program your Maserati shall not exceed 130,000 km (80,800 miles).

      Only For The Best Vehicles 

      The Maserati Extended Warranty may only be requested if the vehicle meets the following requirements:
All the routine and extraordinary maintenance operations required by Maserati have been duly performed by an Authorized Service Centre, as well as all the operations required by the mandatory service and/or recall campaigns notified by Maserati.

      • The vehicle has not been involved in major accidents or systems tampered with.
      • The vehicle has not taken part in racing competitions.
      • The vehicle is not a stolen vehicle.

      Terms and conditions apply

  • Bodyshop 
    • Al Tayer Motors Bodyshops have highly skilled technicians who specialize in aluminum structural repairs and various customization jobs.

      - We are a certified global-standard Bodyshop and aluminum repair center.
      - We offer computerized chassis alignment along with state-of-the-art chassis measuring system to ensure the vehicle is repaired in line with Maserati guidelines.
      - Aluminum-approved structural repair facility for Maserati vehicles.
      - Refurbishment/restoration of vintage cars.
      - All kind of accessories fitments.
      - Customization of body stripes/graphics based on the requirement (RTA approval maybe required).
      - SMART repairs, wheel rim repairs & PDR (Paintless Dent Repair) facilities across the UAE.
      - Body paint protection, anti-rust treatment, detailing job, alloy wheel refurbishment, rust proofing and tinting.
      - Environment-friendly, water-based paints.

       

      CONTACT DETAILS

      Insurance companies affiliated with Al Tayer Motors:

       

      Company

      Contact

      Oman

      04 2624000

      Qatar

      8004742

      Union

      04 2825111

      RSA

      800772 / 04 3029995

      AXA

      8002924

      Zurich

      04 3765700

      Dar Al Takaful

      8008252385

      American Home

      8001244

       
      Please contact us for any queries related to Bodyshop. Please find our location details below.

       

      Location

      Location details

      Contact Number

      Dubai - Al Quoz

      Al Quoz Ind 1, behind home center logistics- Makani Number - 22045 81398
      Coordinates  55°14'5.00"E  25°8'16.63"N

      04 3736100

      Sharjah - Next to Tasjeel

      Near Tasjeel Auto Village, near Emarat petrol station

      06 5986986

      Abu Dhabi - Musaffah

      Musaffah Ind area, M15 street No16 – coordinates N24.37386 E54.48792

      02 5139999

       

      FAQs
      1. What are your hours of operation?
      Saturday – Wednesday 7:30 am- 5:30 pm
      Thursday ­– 7:30 am-1:30 pm

       

      2. Do I have to make an appointment before getting my car to the workshop?
      Yes. You can call our toll free number 800MOTORS to make an appointment.

       

      3. Do you have facility to rent a car?
      Yes, we have National Car Rental (043 03 7047). They will get you a car at our workshop. In fact, most insurance companies provide rental cars during accidents. You can check with your insurance company for more details.

       

      4. Is there a shuttle service available if I drop my vehicle to the workshop?
      We provide shuttle drop off to Noor Islamic Metro station every hour.
      Saturday – Wednesday: 8:00 am, 9:00, 10:00, 11:00, 12:00 pm, 3:00, 4:00 and 5:00 pm
      Thursday ­– 8:00 am, 9:00, 10:00, 11:00, 12:00 pm

       

      5. Can I drop my vehicle after working hours
      Yes, we have 24-hour security at all locations. You can drop your vehicle and sign the drop off envelope. The next morning, a concerned service advisor will get back to you.

       

      6. Can I pick my vehicle after working hours?
      Yes, you can pick your vehicle till 11:00 pm from Saturday to Wednesday, and till 7:00 pm on Thursday.

       

      7.How does the insurance procedure work?

       

      INSURANCE COMPANY

      PROCEDURE

      Oman, Qatar INS, Union INS

      Original documents can be submitted to the dealer if the vehicle is under agency repairs (normally agency repairs exist for a maximum of 2 to 3 years from the date of purchase). Hence, there is no need to open up claim with insurance.

      RSA INS

      Original documents can be submitted to the dealer with claim number. Customer has to call insurance to open up claim before the vehicle reports to the workshop.

      AXA, Zurich INS, Alico INS

      Original documents can be submitted to the dealer with claim number. Customer has to send scanned documents to insurance to open up claim before the vehicle reports to the workshop.

       

      For all other insurances, customer has to call the insurance company first to confirm if the police report has to be submitted at their office before the vehicle reports to the dealer.

       

      8. Can my representative come and pick my vehicle after the repairs?
      Yes, provided the representative has a valid ID proof and the arrangement is pre-confirmed with the service advisor.

       

      9. What forms of payment do you accept?
      We accept cash and debit cards: Master, Visa and American Express.

       

Roadside Assistance

Al Tayer Motors offer comprehensive roadside assistance service, designed to give peace of mind to our valuable customers. The service covers emergencies of various kinds and will be available throughout the manufacturer’s warranty period. Our operators will be available round the clock and you can reach us on the below number.